At RedCrabs Creative Works, we are committed to protecting your privacy and ensuring the safety of your personal information. This Privacy Policy outlines how we collect, use, store, and protect your data. Please read this policy carefully to understand our practices and how we handle your information.

Information We Collect

We may collect personal information that you voluntarily provide to us, such as:

• Contact details: Name, email address, phone number, and mailing address.
• Website usage data: Information about your interactions with our website, including IP address, browser type, and browsing patterns.
• Additional information: Data required to fulfill your requests or inquiries as specified on the website.

How We Use Your Information

The data we collect is used to:

1. Deliver services or information you request.
2. Improve the functionality and user experience of our website.
3. Notify you of updates, services, or promotional materials related to our business.
4. Fulfil legal obligations or comply with regulatory requirements.

We take appropriate measures to safeguard your personal information and ensure it is used only for legitimate purposes.

Cookies

Our website utilises cookies to enhance your browsing experience. Cookies are small files stored on your device that help us identify your preferences and optimise website functionality. You may disable cookies in your browser settings; however, doing so may limit certain website features.

Disclosure of Information

We do not share your personal information with unauthorised third parties without your consent. Information may be disclosed in the following circumstances:

• To comply with legal obligations or protect our rights.
• During business transactions, such as mergers or acquisitions, where data sharing is necessary.
• To deliver targeted content or advertisements in collaboration with trusted third-party service providers.

Any aggregate data shared with partners will not include personally identifiable information.

Data Protection and GDPR Compliance

At RedCrabs Creative Works, we respect your rights under the General Data Protection Regulation (GDPR). You have the following rights:

• Access your personal data.
• Request corrections or updates to your data.
• Request data deletion under specific conditions.
• Restrict or object to data processing.
• Request data transfer to another organisation.

To exercise these rights, please contact us at Talk@redcrabs.in. We will respond to your requests promptly within the required timeframe.

Children’s Privacy

We do not knowingly collect personal information from children under the age of 13. If you believe a child has provided us with personal data, contact us immediately at Talk@redcrabs.in, and we will take steps to delete the information.

Data Security

Your personal information is stored securely on our servers. While we implement stringent security measures to protect your data, please note that online data transmission is not completely secure. Any transmission is done at your own risk.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal obligations. Updates will be posted on this page, and significant changes will be communicated through additional notifications.

Third-Party Service Providers

We may partner with third-party service providers for marketing, analytics, or other operational purposes. These partners are authorized to use your personal data only to perform specific tasks on our behalf, and they are bound by confidentiality agreements.

Retention of Data

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or to comply with legal, accounting, or reporting obligations. Once your data is no longer required, it will be securely deleted or anonymized.

International Data Transfers

If your data is transferred outside your country of residence, we ensure that it is protected with adequate safeguards, in compliance with applicable data protection laws.

Your Privacy Preferences

You can manage your privacy preferences, including opting out of receiving marketing communications, by contacting us at Talk@redcrabs.in or through the unsubscribe option in our communications.

Governing Law

This Privacy Policy is governed by the laws of India. Any disputes arising from or related to this Privacy Policy shall be subject to the exclusive jurisdiction of the courts in Hyderabad, India.

Feedback and Complaints

If you believe your privacy rights have been violated, or if you have any feedback regarding our privacy practices, please reach out to us at info@redcrabs.in. We will address your concerns promptly and strive to resolve any issues amicably.

Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or your personal information, please contact us at:
Email: info@redcrabs.in
Location: Hyderabad, India